NSW licensed & regulated

A new private water market has opened in NSW as a result of the Water Industry Competition Act 2006 (NSW) (WIC Act). WIC Act licensed private water utilities are now providing more innovative and affordable water servicing to new communities across NSW.

Licensed and regulated

In NSW, WIC Act means water industry companies can obtain a licence to supply water services to the community and operate water treatment facilities.

As a result, many companies are now providing alternate water services to Sydney Water, Hunter Water and local council.

Flow Systems is currently the only licensed water utility providing full water services to communities, including drinking water, recycled water and wastewater.

Promoting innovation & water recycling

WIC Act is encouraging competition in the water industry, fostering innovative recycling projects and delivering dynamic efficiency in the provision of water and wastewater services. Provisions under the WIC Act include:

  • a new licensing regime for private sector providers of reticulated drinking water, recycled water and sewerage services
  • a third-party access regime for water and sewerage infrastructure
  • authorisation of the Independent Pricing and Regulatory Tribunal (IPART) to arbitrate certain sewer mining disputes.
  • Administed by IPART & Minister

The NSW Minister for Natrual Resources, Lands and Water and IPART administer the Act.

IPART ensures the highest health standards and consumer protection. New water utilities are required to secure licences from IPART before they can operate in the marketplace.

IPART demands the same standards of service and water quality as public water utilities.

Flow has the highest number of WIC Act licence applications before IPART than any other company. Our team are experienced in the WIC Act licence process.

We are also currently working with IPART and Metropolitan Water on the five year review of the legislation on which we hope will help to establish an even more dynamic water market for NSW.

Encouraging competition

The WIC Act encourages competition in water infrastructure servcies by:

  • promoting new water recycling businesses
  • establishing a comprehensive access regime to help new suppliers negotiate arrangements for the transportation and storage of water and sewerage using existing water networks
  • ensuring private schemes and the public water utilities face similar obligations, where like services are provided
  • providing equality between private and public water utilities for activities such as laying pipes in public roads and reading meters.



Sustainable water communities

NSW, Queensland and Western Australia are leading Australia in the establishment of sustainable water communities.

About the market


NSW Licensed and Regulated

Integrated Water Cycle Management

Our communities

Our communities reduce costs, enhance liveability and set new benchmarks for sustainability.

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